Restaurant & Hospitality Skillnet focuses on supporting those in employment within the Restaurant and Hospitality Industry.
Training courses help member companies up-skill their current workforce and train those new to their business. This allows each member company remain competitive, retain staff and ensure they have the necessary tools to stay relevant and deliver quality product and customer service in a very competitive industry.
The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the National Training Fund through the Department of Further and Higher Education, Research, Innovation and Science. For further information on Skillnet Ireland please visit: https://www.skillnetireland.ie/
Upcoming Training
English Language Hospitality Basics Course
e-Learning
31/12/2024
Learning Outcomes By the end of this course you will: · Understand all of the language associated with your food and beverage role. · Be confident in dealing with people throughout your working day......
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Food & Beverage Assistant Essentials
Digital Learning
30/11/2024
Learning Outcomes By the end of this course, you will: Learn the importance of personal grooming and presentation standards. Understand how to efficiently manage your workstation. Master the skills of.....
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Bar Assistant Essentials
Digital Learning
30/11/2024
Learning Outcomes By the end of this course, you will: Learn the importance of personal grooming and presentation standards. Identify acceptable forms of ID and develop effective communication skills to.....
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Creating Continuous Improvements in F&B Operations 14th October
Online
14/10/2024
Learning Outcomes By the end of this workshop, learners will be able to: Explain what is meant by a “continuous improvement” mindset and describe the fundamental parts. Describe how methodologies.....
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Revenue Management 5th November 2024
Shannon College of Hotel Management, Shannon Airport, Rineanna South, Shannon, Co. Clare, V14 DP03
05/11/2024
Learning Outcomes By the end of this programme participants will acquire actionable insights tailored for your hotel in Revenue & Distribution Management, enabling implementation of key actions to support revenue.....
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Customer Service – Delight & Upsell 8th October 2024
Virtual Delivery
08/10/2024
Learning Outcomes By the end of this programme, learners will be able to: Understand the latest customer care developments Identify customers’ expectations Estimate the level of customer care within the.....
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Customer Service – VR Resolve
Onsite
31/03/2024
Learning Outcomes By the end of this programme, you will: Be equipped with the skills and knowledge to effectively handle customer complaints. Have hands-on experience through VR simulations to practice.....
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Creating Continuous Improvements – Bite Size LEAN Modules e-Learning
e-Learning
31/12/2024
Learning Outcomes By the end of this course you will be able to: Define what continuous improvements in Food & Beverage means using one of the definition provided in the.....
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