Start Date: 30/11/2024 (AVAILABLE ALL YEAR) eLearning completed at any time
Duration: Approx. 3 hours
Location: Digital Learning
Accreditation: Restaurant & Hospitality Skillnet Certificate of Completion
Full Fee: €70
Network Members Fee: €35
Programme overview
This course is designed to provide you with the fundamental skills and knowledge required to excel as a bar assistant in the hospitality industry. The course is structured into easy-to-follow video demonstrations and text that cover a wide range of essential topics.
Learning Outcomes
By the end of this course, you will:
- Learn the importance of personal grooming and presentation standards.
- Identify acceptable forms of ID and develop effective communication skills to confidently request identification from customers.
- Understand the standard procedures for serving alcoholic and non-alcoholic beverages
- Learn the correct technique for pulling a pint to ensure optimal quality.
- Follow standard recipes and measurements to create a variety of cocktails.
- Understand the safety protocols and procedures for changing a keg.
- Know essential customer care practices for enhancing guest experience.
- Implement strategies to manage and de-escalate situations involving drunk customers.
- Know techniques for polishing cutlery and glasses to a high standard.
- Develop safe knife handling and cutting techniques.
- Understand the importance of hygiene and safety in handling ice.
- Know the proper procedures for disposing of empty bottles and managing bottle skips.
Content Covered
- How to Ensure Excellent Grooming & Presentation
- Asking for ID
- Serving Drinks
- Pulling the Perfect Pint
- How to Make Cocktails
- How to Change a Keg & Optics
- Customer Care Practices & Dealing with Complaints
- Dealing with Drunk Customers
- Polishing Cutlery & Glasses
- Knife Skills
- Safe Ice Procedure
- Bottle Skips
Who is this course for?
This course is suitable for anyone who is new to the bar assistant position in restaurant & hospitality industry.
Course Features
- Interactive Learning: Engage with interactive modules that enhance understanding and retention of key concepts.
- Expert Instruction: Learn from experienced professionals in the hospitality industry.
- Practical Skills: Gain practical skills that you can apply immediately in your role as a food and beverage assistant.
- Certification: Receive a certificate upon successful completion of the course, showcasing your expertise.
Booking multiple individuals?
Contact us directly for group rates, info@rhskillnet.ie.
